For 30 years, three generations of the Tigner family have offered lotteries a simple proposition: Choose Take-A-Ticket and leave the rest to us. For more than three decades, Take-A-Ticket has operated a 30,000 sq. ft. manufacturing facility in Albany, Oregon supplying ticket dispensers and merchandising aids to more than 30 U.S. lotteries.
It all started in 1985 when founder Calvin Tigner Sr. stopped by an Oregon convenience store for a soda. While the cash register drawer was open, he noticed lottery tickets and purchased two.
“If I hadn’t seen them, I wouldn’t have bought them,” said Tigner Sr. That evening Tigner designed the first lottery ticket dispenser prototype out of cardboard. The next evening, the first plastic ticket dispenser was born. Instant scratch game merchandising would never be the same.
Take-A-Ticket’s core strategic advantage is its ability to design and fabricate solutions that exactly meet customer needs. Their dedication to quality has translated into unprecedented customer loyalty.
“I have worked with Take-A-Ticket for over 23 years,” said Michelle Hanson, Merchandising Coordinator for the Oregon Lottery. “Their attentiveness to our many special requests, projects and crazy ideas has been outstanding. They have helped us evolve as our needs have changed. Their customer service, responsiveness and ‘Can Do’ attitude are some of the many qualities that makes doing business with such a great group of people easy. I could not do my job successfully without their expertise and products.”
The ease of sharing ideas and collaboratively working together with Take-A-Ticket developing tools help lotteries bring visibility to their products. “They provide great products,” noted Hanson. “They have a wonderful staff who are always friendly, supportive and helpful.”
One of the secrets to Take-A-Ticket’s success is the longevity. “We are proud that most of our employees have been with the company for more than 20 years,” said Take-A-Ticket President Seth Tigner. “This assures that we can provide high quality, consistent products for our customers.”
Take-A-Ticket’s continuity ensures lotteries can tap into a deep level of expertise. “When I first joined the Washington Lottery, I was new to the lottery business,” said Sue Fitzgerald, Procurement & Supply Specialist. “I was thrust into the job of ordering items with limited knowledge of lottery products. I found their expertise invaluable. They’ve always exceeded my expectations in customer service.”