Michigan Lottery Shannon DeHaven: Changing How We Do Business in the Digital Space

2019-02-14T08:44:32-05:00

Shannon DeHaven, Deputy Director, Digital Operations, Michigan Lottery, discussed changing how lotteries do business in the digital space. “Launching an iLottery program doesn’t just mean turning on a new sales channel. A new sales channel also brings a new set of challenges and way of thinking about your business. There are a multitude of differences [...]