Allwyn’s UK National Lottery operation will carry out what it calls a major digital upgrade this weekend, taking the National Lottery website and app offline from 11:00pm GMT on January 24 through the end of January 25, 2026. Allwyn said this will be its most significant digital improvement since 2009.
A key component is the migration of approximately 11.8 million player accounts to a new account management system. Allwyn also plans to introduce an expanded and refreshed digital offering, including a wider range of games, improved player protection tools, and a simpler process for checking results and claiming prizes.
Andria Vidler, CEO, Allwyn UK, shared, “These much-needed digital upgrades mark another milestone in our transformation to make The National Lottery more player-focused, with new games, more winners, and greater support for Good Causes. This is just the beginning of an exciting year for Allwyn and The National Lottery, as we work towards our ambitious goal to double weekly returns to Good Causes from £30m a week at the start of the licence to £60m by 2034.”