The Hoosier Lottery is seeking firms to support its website, promotions, and CRM needs. The Request for Information (RFI) outlines the requirements and invites interested vendors to respond by March 28, 2024. Vendors should address services offered, experience with relevant platforms like Kentico and Braze, workflow processes, case studies, and approaches to quality delivery and mitigations. Specific scope of work includes loyalty programs, data management, user experience testing, messaging customization, and website maintenance. The RFI also includes disclaimers regarding releases, ownership of proposals, confidentiality, and proposal costs. Interested vendors are encouraged to review the details and submit responses accordingly.
