Ontario Lottery and Gaming (OLG) is improving the customer experience and ensuring it is responsive to changing customer expectations by investing in digital technology and product solutions. Following a competitive procurement process, OLG has selected Bede Gaming Canada Limited to provide a new enterprise-wide digital foundation.
“Bede will provide a new platform that will act as a central point of integration for OLG’s products and channels,” said Greg McKenzie, OLG’s Chief Operating Officer. “This platform will allow OLG to add new games, improve our online offering and enable mobile responsiveness. We are looking forward to developing our relationship with Bede as OLG continues its digital transformation.”
“I’m absolutely delighted to welcome OLG to Bede and am extremely proud of the team effort involved in bringing this agreement to fruition,” said Michael Brady, Co-Founder, Bede Gaming. “It is a huge recognition of the strength of our offering and firm proof of our status as a leading gaming platform in the industry. This is a landmark contract win for Bede and I am sure will be the start of a long and successful relationship with one of the most respected names in the worldwide lottery sector. We are looking forward to supporting OLG in achieving digital excellence.”
The new digital platform will add to OLG’s existing digital capabilities in areas like player registration and player accounts.
It will also have world-leading Responsible Gambling (RG) options built in, giving players the ability to set limits, self-exclusions and other supports tailored to their needs. These RG tools will comply with requirements of the Alcohol and Gaming Commission of Ontario and uphold OLG’s track record as a world-class responsible operator.
OLG expects the new player platform to be in place in early 2020.
Throughout the player platform procurement process, OLG engaged the services of a Fairness Monitor to provide oversight and advice.
Bede Gaming is a leading supplier of software to the online gambling industry, powering some of the sector’s biggest brands. Bede provides world class solutions to operators looking to achieve significant digital ambitions.
The platform processes hundreds of millions of transactions a month. It is scalable, modular and adaptable allowing operators to integrate any third-party software into the platform or use its bespoke tools. The platform also integrates into land-based systems offering a genuine omni-channel convergence solution.
Bede, which is certified to ISO 27001, is headquartered in Newcastle upon Tyne, in the heart of the Northeast of England, UK.
It is licensed by the UK Gambling Commission and is an approved supplier of the Alderney Gambling Control Commission, as well as registered with the Alcohol and Gaming Commission of Ontario to conduct business as a gaming supplier in Ontario.